Can't access assignments or grades in teams 365

Question

Since yesterday I have not been able to access my assignments or add grades.

get this mesage:

Correlation ID: [Moderator note: personal info removed]

What is going on?

Answer 1

Hi @Dawn Main,

Thank you for reaching out to Microsoft Q&A Forum.

I apologize for the inconvenience you’re facing. At the moment, there is an ongoing incident impacting user who are accessing the Assignments app in Microsoft Teams.

You will receive error when attempting to open, set, or delete assignments in Microsoft Teams.

You can ask your IT admin to use their admin credentials to find more information about it under Issue ID TM1230627 on Service health - Microsoft 365 admin center

Thank you for your patience while the Microsoft development team works to resolve this issue. You may also ask your IT administrator to report the incident through the Microsoft 365 Admin Center so Microsoft can gather additional information and continue the investigation.

I hope this provides enough clarity and helps you stay inform with your current situation.

In the meantime, if you see my replies bring helpful information, please kindly accept it as an answer and vote it up by your original account, which raised this question. Once marked, it will automatically pin to top. As other users will also search information in this community, your valuable vote up will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.

Thank you for your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

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Answer 2

If you're unable to access assignments or add grades in Microsoft Teams and are receiving a correlation ID, it may be due to a few reasons. One common issue is related to permissions or settings in your Microsoft 365 environment. Here are some steps you can take to troubleshoot:

1. Check Permissions: Ensure that your account has the necessary permissions to access assignments and grades. If you are part of an educational institution, the admin may need to verify your access rights.
2. Diagnostic Tool: Use the Assignments diagnostic tool to collect data that might help identify the issue. You can access this tool by pressing Ctrl + / on desktop or using specific gestures on mobile devices. This tool will provide data that can be shared with Microsoft support if needed.
3. Limited-access User Permission Lockdown Mode: If your organization has enabled the Limited-access user permission lockdown mode on your OneDrive site, it may prevent access to certain features in Teams. You might want to check with your admin to see if this feature is activated and consider deactivating it if necessary.
4. Contact Support: If the issue persists, you may need to contact Microsoft support for further assistance. Provide them with the correlation ID you received, as it can help them diagnose the problem more effectively.

If you continue to experience issues, it may be beneficial to check for any updates or announcements from Microsoft regarding service outages or known issues with Teams assignments.

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References:

• Error when opening a file in Teams: You don't have access to this file
• Assignments diagnostic tool for users