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Microsoft does not launch in WIndows 11

Richard Catchpole 15 Reputation points
2026-02-11T14:54:04.6233333+00:00

When clicking on the Microsoft Store icon from the Start menu or Task Bar, Microsoft Store attempts to open but fails resulting in the message

" Something went wrong and Microsoft Store failed to initialize. 

Try refreshing or come back later. "

Microsoft Store does appear in list of services (found via Windows + S, "services.msc", but does not appear in the list of installed Apps under Start, Settings.

Windows for home | Windows 11 | Apps
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  1. Kapil Arya 37,191 Reputation points Volunteer Moderator
    2026-02-12T16:55:17.56+00:00

    Press Win+R, type wsreset.exe and click OK. This will reset Store app cache.

    See if it it helps.

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  2. Benji 0 Reputation points
    2026-02-12T12:48:41.7766667+00:00

    has someone fixed the issue?


  3. DaveM121 849.1K Reputation points Independent Advisor
    2026-02-11T15:27:00.43+00:00

    Open PowerShell by right clicking its icon and select 'Run as Administrator', then run this command and press Enter:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    When that completes, run this command and press Enter:

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Close PowerShell when that completes, then restart (not shut down) your PC.


  4. Q&A Assist
    2026-02-11T14:54:16.5766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If the Microsoft Store is failing to initialize on Windows 11 and does not appear in the list of installed apps, you can try the following troubleshooting steps:

    1. Check Microsoft Store Install Service: Open the services by pressing Windows + S and typing services.msc. Locate the Microsoft Store Install Service, right-click it, and ensure it is running. If it is not running, start it and set it to Automatic.
    2. Reset Microsoft Store Cache: You can reset the Microsoft Store cache by pressing Windows + R, typing wsreset.exe, and pressing Enter. This will clear the cache and may resolve initialization issues.
    3. Re-register Microsoft Store: Open PowerShell as an administrator and run the following command to re-register the Microsoft Store:
         Get-AppxPackage -allusers Microsoft.Store | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$_.InstallLocation\AppXManifest.xml"}
      
      This command will re-register the Microsoft Store app and may fix the issue.
    4. Check for Windows Updates: Ensure that your Windows 11 is up to date. Go to Settings > Windows Update and check for updates.
    5. Run Windows Store Apps Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters, and run the Windows Store Apps troubleshooter to detect and fix issues.

    If these steps do not resolve the issue, you may need to consider more advanced troubleshooting or reinstalling the Microsoft Store using the Windows Package Manager.


    References:

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