Exchange (Plan 1)

Question

I just signed up a Exchange (Plan 1). But I did not enter my username and password. so now I can't sign in to my account and I don't know how to retrieve it?

Answer 1

Hi @ZEESHAN BAIG

Thank you for reaching out to the Microsoft Q&A forum. 

Normally, when you purchase Exchange Online Plan 1, you should receive an email notification containing the username and password for the subscription. This message is sent to the email address you used during the purchase process. 

Please search your mailbox for any emails related to your subscription details, as the information is usually included there, as mentioned by the Q&A Assist.

I hope this helps you move forward. If you have any other questions, feel free to let me know.

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Answer 2

If you have signed up for Exchange (Plan 1) but did not enter your username and password, you can retrieve your username by following these steps:

1. Go to the login page of Microsoft Exchange.
2. Select Reset Password.
3. On the Reset Password screen, choose Forgot Username?.
4. Enter your email address and select Send Email.

You will receive an email containing all usernames associated with the email address you provided. Make sure to check your spam folder if you do not see the email in your inbox. If you continue to have issues, you may need to submit a support request for further assistance.