Making 365 Family work for me

Question

I absolutely need to talk to a human being , my cell no. is --PII removed by moderator--. Thanks in advance!

Answer 1

Please edit your message to remove the phone number. This is a public forum open to anyone who chooses to visit — including the bad guys. You will not receive any personal contact from legitimate contributors. All communication is via this Community.

If you clearly explain the issue & include specific OS & Office Version Numbers there are participants here who can provide the assistance you need.

Answer 2

To talk to a human being at Microsoft regarding your Microsoft 365 Family issues, you can follow these steps:

1. In the search bar, type "Get Help" and open it.
2. Type "Chat with an agent" and press Enter.
3. Click the "Contact support" button at the bottom.
4. Choose the products and services for which you need help.
5. Follow the on-screen prompts to connect with a live agent.
6. Alternatively, you can select the "Call me back" option and complete the necessary information so they can call you.

This should help you get in touch with a support representative who can assist you with your concerns.

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References:

• How do I get a live person at Microsoft.?
• Get support for Microsoft 365 for business