Re enable Login to nas from windows explorer

Question

Have been using a Synology nas with my pc for years. I have smb enable which allows me to move files from/to pc the NAS using explorer. At one point is required a login and password. Somewhere along the line I told it to remember the login credentials. I'd like to revert back to entering the credentials. I was told it's stored in windows but can't figure out where or how. Any ideas? TIA

Answer 1

Welcome Steven Maguire,

Thank you for reaching out to Microsoft Q&A forum.  

I understand you want Windows File Explorer to stop remembering your Synology NAS credentials, so you are prompted to enter them again when accessing the NAS share.   To speed up the resolution, please confirm the following:  

• Are you connecting to the NAS using a mapped network drive, or by browsing to it under Network / entering a UNC path? 
• Does this happen for all NAS shares on that device, or only one specific shared folder? 

Regarding your case, I can see that QA Assist has already provided some helpful troubleshooting steps.  You could also look into the following options 

 Option 1:  Disconnect existing NAS connections in the current Windows session 

• Open Command Prompt (admin) by searching on Strat menu > run net use 
• If you see an entry for your NAS, delete it using net use \NASName /delete or net use \NAS_IP /delete 

Option 2: Remove any cached credentials via Command Prompt 

• In Command Prompt (admin) by searching on Start menu > run cmdkey /list 
• If you see targets that match your NAS name or IP, remove them using cmdkey /delete:TargetName 

Option 3: Remove and recreate the mapped drive without saving credentials 

• In File Explorer, right-click the mapped drive to the NAS (if present) and select Disconnect 
• Restart the PC, then map the drive again 
• When prompted for credentials, do not select the option to remember credentials 

Option 4: Force a fresh authentication prompt by reconnecting using different credentials 

• Map the NAS share again and select the option to connect using different credentials 
• Enter the NAS username and password when prompted, and keep the remember option unchecked 

Option 5: If Windows still signs in automatically, try connecting using the NAS IP instead of the NAS name 

• In File Explorer address bar, enter \NAS_IP\ShareName and check whether it prompts for credentials 

 I really hope that the information I gave above was helpful to you. Please feel free to reply below and let me know if you have further concern on this matter.    

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Answer 2

To revert back to entering your credentials for accessing your Synology NAS from Windows Explorer, you can clear the saved credentials stored in Windows. Here’s how you can do it:

1. Open Credential Manager:
   • Press Windows + S to open the search bar, type Credential Manager, and hit Enter.
2. Manage Windows Credentials:
   • In Credential Manager, click on Windows Credentials.
3. Locate the NAS Credentials:
   • Look for any entries related to your Synology NAS. They may be listed under the name of the NAS or the IP address.
4. Remove the Credentials:
   • Click on the entry for your NAS and select Remove. This will delete the saved login information.
5. Reconnect to the NAS:
   • Now, when you try to access the NAS again, it should prompt you to enter your username and password.

By following these steps, you should be able to revert back to entering your credentials each time you access your NAS.

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References:

• Error when you try to access a network drive that's mapped to a web share: User has not been authenticated
• Can't access shared folders from File Explorer in Windows 10