UNBLOCKING OUTGOING EMAILS

Question

1. Contact Microsoft Support: If your account remains blocked from sending emails, you may need to contact Microsoft support for assistance in unblocking your account and ensuring that it is secure. THIS IS THE ISSUE . WHO DO YOU TALK TOO AT MICROSOFT TO RELEASSE THE BLOCK AFTER ALL OF THIS IS DONE?

Answer 1

Hi Michael Graham

Thank you for reaching out to Microsoft Q&A forum.

Could you please let me know what your current account type is? You can check via the Control Panel:

• Press Windows Key + R, type control, and press Enter.
• Change view to Small icons and click Mail (Microsoft Outlook) > Click Email Accounts.
• Look at the Type column on the right side

Additionally, to better understand your issue, could you share the full error message? Since this forum is a public platform, I will send you a private message so that you can provide those details securely there.

I look forward to your response.

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Answer 2

To unblock your outgoing emails, you will need to contact Microsoft Support directly. If you are unable to send emails due to your account being blocked, here are the steps you can take:

1. Follow the instructions in any non-delivery report (NDR) you receive, as it may provide specific guidance on what to do next.
2. Ask the Microsoft 365 recipient to contact Microsoft Support and open a support ticket on your behalf, as typically, external senders cannot open support tickets directly.
3. You can also use the Anti-Spam IP Delist Portal at https://sender.office.com/ to request removal from the blocked senders list if you are receiving errors when sending messages to Microsoft 365 recipients.

For further assistance, you can refer to the Microsoft support documentation or contact them directly through their support channels.