unable to change folders on Xbox app and Microsoft store

Question

When trying to download minecraft I am told to change my drive on the microsoft store, only for it to never accept/save my changes.

On the Xbox app, there's a similar issue where it doesn't accept the "XboxGames" folder. in fact when i attempted trouble shooting, there wasn't even the option to select folders.

I've tried the basic troubleshooting already at this point and I just want to play minecraft man.

Answer 1

Hi lucy L,

Welcome to the Microsoft Q&A forum.

I understand the frustration when you just want to install a game and the system keeps blocking you. This behavior is usually caused by a local Windows or app configuration issue, and here are the possible checking steps that you can try in this case:

1 - Reinstall Gaming Services

• Open Terminal (Admin) or PowerShell (Admin)
• Run:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

• Reinstall Gaming Services from the Microsoft Store
• Restart your PC 2 - Reset the Store and Xbox app
• Go to Settings > Apps > Installed apps
• Select Microsoft Store > Advanced options > Repair, then Reset
• Repeat the same steps for the Xbox app

3 - Set the app install drive at the system level

• Go to Settings > System > Storage
• Select Advanced storage settings > Where new content is saved
• Set New apps will save to your preferred drive
• Select Apply, then restart once more

4 - Let the Xbox app create the game folder

• Open the Xbox app
• Go to Settings > Install options
• Choose the drive and allow the app to automatically create the XboxGames folder

After these steps, return to the Microsoft Store and retry installing Minecraft for Windows.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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