"Something went wrong and Microsoft Store failed to initialize. Try refreshing or come back later."

Question

Windows 11 user, for around a month now every time i open Microsoft Store, it gives this message:

Answer 1

Dear @Wave Sickness,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

Reset Microsoft Store

• Go to Settings > Apps > Installed apps > Microsoft Store > Advanced options > Reset

Clear the Microsoft Store cache

• Press Win + R > run wsreset -i

Run Windows Store Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters > Windows Store Apps > Run

Repair system files

• Navigate to Command Prompt (Run as Administrator) > run:

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

• Reboot afterwards.

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

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Answer 2

Press Win + R keys to open Run menu and type the following and hit the Enter key:

wsreset.exe

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Go to Settings → Apps → Installed Apps

Find Microsoft Store

Click Advanced options

Click Repair

If not fixed, click Reset