Uninstall Office 365

Question

Can you help me uninstall/reinstall my office 365. Uninstalling from control panel fails.

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Moved from: Microsoft 365 and Office | Other

Answer 1

Hello paul bailey,

Thank you for reaching out in Microsoft Q&A forum.

I understand how frustrating it is when you’re trying to remove Office 365 but the Control Panel uninstall keeps failing.

Since the built‑in uninstall isn’t working, the most reliable method is to use the official Microsoft 365 Uninstall Troubleshooter, which is designed specifically for situations where normal removal fails.

Please visit this link and follow the prompts: Uninstall Microsoft 365 or Office from a PC

After the troubleshooter finishes, restart your PC. Then sign in to your Microsoft account and download Office again. Or you can also use the installation tool via this link: Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac

Hope this helps

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Answer 2

To uninstall Office 365 when the Control Panel method fails, you can use the Microsoft 365 Uninstall troubleshooter. Here are the steps you can follow:

1. Run the Microsoft 365 Uninstall troubleshooter: This tool helps to remove Microsoft 365 or Office from your device. Make sure you're using the same Windows device on which Microsoft 365 or the Office product is installed, and that your device is running Windows 10 or a later version.
2. Download the troubleshooter: You can find the Microsoft 365 Uninstall troubleshooter by searching for it online or visiting the Microsoft support site.
3. Follow the prompts: Once the troubleshooter is running, follow the on-screen instructions to complete the uninstallation process.
4. Reinstall Office 365: After successfully uninstalling, you can reinstall Office 365 by downloading it from your Microsoft account or the official Microsoft website.

If you continue to experience issues, consider checking for any specific error messages that may provide further insight into the problem.