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My Microsoft Account was stolen

Thomas Kropf 0 Reputation points
2026-02-12T00:23:17.2533333+00:00

About a week ago, my Microsoft account was completely stolen. I fell for a phishing link and... they changed everything. They added an authenticator, they changed the password, and then they changed the email to likely sell off the account. I've gotten no help from Microsoft at all. Hopefully, I can get some help here. Thank you!

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Estrella721 34,380 Reputation points Independent Advisor
    2026-02-12T01:14:52.96+00:00

    I'm sorry to hear that you're experiencing this issue. I'm happy to help.

    I really wanted to bring you good news, but honestly, if the hacker changes your email address and other information, recovering your account can be challenging, and it may be permanently lost. I understand that this is a difficult situation. You can check the Microsoft article below to see if it can help.

    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

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