Share via

word is asking for a MAK key

DEDRA CAMPBELL 0 Reputation points
2026-02-12T02:40:10.1666667+00:00

Word is asking me to Enter a MAK key. I purchased a subscription to MS Office but I cannot log in. Subscription info is Seller info

Microsoft Corporation Invoice ID Z73BHWKV25WJ Order summary Microsoft 365 Personal $10.99

Microsoft 365 and Office | Subscription, account, billing | For home | Other
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Vincent Choy 10,745 Reputation points Volunteer Moderator
    2026-02-12T03:20:08.7533333+00:00

    Price sounds about right and you seem to have the invoice.

    How / where did you download the software?

    It's possible you have the wrong software vs the license you purchased.

    1 person found this answer helpful.
    0 comments
  2. EmilyS726 213K Reputation points Independent Advisor
    2026-02-12T03:12:34.6533333+00:00

    Hello,

    Did you purchase it from Microsoft, or from third party?

    Is this on Windows computer, or on MacOS?

    1 person found this answer helpful.
    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.