why power point doesn't work on my pc?

Question

power point has run into an error that is preventing it from working correctly

and it doesn't repair also

Answer 1

Hi @Nia Bikashvili,

Thank you for reaching out to the Microsoft Q&A forum.

I noticed that you mentioned your Office “does not repair.” Could you please provide a screenshot showing what happens when you attempt to repair it? This will help us better understand the behavior you are experiencing.  

Could you please also provide screenshots showing the issue. In the meantime, may I ask which repair method you have tried: Quick Repair or Online Repair? If you have only tried one option, could you please perform both repair methods and let us know the result? For your reference, please follow the official Microsoft guide below to ensure the repair steps are completed correctly:  Repair an Office application

Additionally, please help confirm:

1. Your Office edition (Microsoft 365 Apps, Office 2021, etc.).
2. The exact PowerPoint version and build number (File > Account > About PowerPoint).
3. Whether the issue occurs with all PowerPoint files.

Once we receive the screenshot and your confirmation, we will continue assisting you further. Thank you for your cooperation.

Answer 2

If PowerPoint is showing an error that prevents it from working correctly, there are several steps you can take to troubleshoot the issue:

1. Run an Online Repair: You can initiate an online repair from Windows Settings. This is often the most effective way to fix issues with Office applications. For detailed instructions, refer to the Microsoft support page on repairing an Office application.
2. Check for Damaged Presentations: If the issue occurs with a specific presentation, it may be damaged. Try opening other presentations to see if they work correctly. If they do, the problem may be with that specific file.
3. Create a New Presentation: If you cannot create or open a new presentation, it may indicate that PowerPoint itself is damaged. In this case, running a repair would be necessary.
4. System Configuration: You can perform a clean boot of your system to see if any startup programs are interfering with PowerPoint. This involves disabling all non-Microsoft services and startup items temporarily.
5. Error Checking: Run error checking on your hard disk drive to ensure there are no underlying issues with the disk that might be affecting PowerPoint's performance.

If these steps do not resolve the issue, you may need to consider reinstalling PowerPoint or seeking further assistance from Microsoft support.

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References:

• How to troubleshoot a damaged presentation in PowerPoint
• Repair an Office application