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Hello,
We are currently trialling Priva for handling SAR requests at our company. I signed up for the trial yesterday, but I keep receiving the error message:
"Your Priva Subject Rights Requests trial has ended."
When I select "Extend trial," everything appears normal. The system indicates that activation may take up to 30 minutes. However, it has now been two days.
I have already tried multiple browsers, incognito mode, and signing in with another admin account. This seems to be a backend issue. Has anyone experienced this before? Any advice would be greatly appreciated.
Thanks,
Ruben
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This error indicates that a Priva Subject Rights Requests trial has already been consumed by the tenant. Trial licenses are tenant‑scoped and cannot be re‑enabled or extended again through the portal once expired.
To confirm this go to:
If Priva is not listed please get back for further troubleshooting