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I have external user, already invited to entra and added as guest. But user is unable to login into our web app.

Kajol Kardam 20 Reputation points Microsoft Employee
2026-02-12T11:54:47.8066667+00:00

I have created a test tenant in my m365 devloper program. created a user and invited the user to the entra id. I can see the user is added as guest to microsoft entra. But I am getting error
Error Code: 53003

Request Id: <PII REMOVED>

Correlation Id: <PII REMOVED>

Timestamp: <PII REMOVED>

App name: name of our app

App id: app id

IP address: my ip

Device identifier: Not available

Device platform: Windows 10

Device state: Unregistered

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
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  1. Shubham Sharma 10,955 Reputation points Microsoft External Staff Moderator
    2026-02-13T09:21:49.14+00:00

    Hello Kajol Kardam

    As per discussion over teams , Error 53003 indicates that authentication succeeded, but authorization was blocked by a Conditional Access (CA) policy in the resource tenant. To fix this, the CA policy is getting applied on your sign-in by taking help from global administrator in your tenant and exclude the application that is being applied.

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