I have two Microsoft 365 accounts with two different email addresses. I want to cancel one but not loos my files

Question

Can I cancel one subscription and keep the other without loosing access to the files associated with it

Answer 1

Hello,

If you don't mind, I would like to scope out the situation first, so we can come up with a good plan -

Have you already decided which one you want to cancel? If you have, can you go to www.onedrive.com and sign into the one you want to cancel, and tell me, how much OneDrive storage has been used?

Next, on your devices, both Mac and PC, can you tell me, how much free storage space do you have?

Thanks!!

Answer 2

Yes, you can cancel one Microsoft 365 subscription while keeping the other subscription active, and you will not lose access to the files associated with the active subscription. When you cancel a subscription, the data associated with that subscription will be disabled, but it will not be deleted immediately. You should ensure that you save any important files from the subscription you are canceling before proceeding with the cancellation.

Make sure to follow the appropriate steps to cancel your subscription based on the type of billing account you have, and remember that if you have multiple subscriptions for the same product, canceling one does not affect the licenses, products, or services associated with the other subscriptions.

Before canceling, it's advisable to back up your data to avoid any potential loss.