Dragon version 16 suddenly stopped loading using Windows 11

Question

Dragon version 16 suddenly stopped loading using Windows 11.

I understand a recent update to Windows may have caused this blockage.

I have re-loaded Windows 11 with MS support help. No luck.

When I try to "modify" the App in Settings, it asks me to "elevate" the setup.exe using the original disk. But I downloaded from Dragon, and now Dragon is part of Microsoft.

Can I get a download again from somewhere in MS? Any other ideas?

Thank you.

Answer 1

It seems that you are experiencing issues with Dragon version 16 after a Windows 11 update. Unfortunately, the provided context does not contain specific information about Dragon software or how to obtain it from Microsoft. However, here are some general troubleshooting steps you might consider:

1. Reinstall Dragon: If you have access to your original download link or account from where you purchased Dragon, try downloading it again. This may help if the installation files have become corrupted.
2. Check Compatibility: Ensure that Dragon version 16 is compatible with the latest version of Windows 11. Sometimes, software may need updates to work with new OS versions.
3. Contact Support: Since you mentioned that Dragon is now part of Microsoft, reaching out to their support team could provide you with a direct solution or a new download link.
4. Use Windows Troubleshooter: You can run the Windows troubleshooter for apps to see if it can identify and fix the issue automatically.
5. Check for Windows Updates: Ensure that your Windows 11 is fully updated, as there may be patches that resolve compatibility issues.

If these steps do not resolve the issue, I recommend seeking further assistance from Microsoft or Dragon support directly.

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References:

• i get this code when i try to update windows 0x8007041D. - Microsoft Q&A
• Can't Activate Windows after MSFT Forced Upgrade to 11 - Microsoft Q&A