Trophy not awarded – learning path complete

Question

All modules in my Microsoft Learn learning path are completed and visible.

However, the trophy remains at 5/6 and verification says it is not earned.

My profile was previously reprovisioned.

Could you please refresh or manually rerun the trophy eligibility for my account?

Answer 1

Have a look at:

https://learn.microsoft.com/en-us/credentials/support/help

Support request:

Credentials Support

Answer 2

If you have completed all modules in your Microsoft Learn learning path but the trophy is not being awarded, it may be necessary to ensure that each step is marked as completed on the Microsoft side. Sometimes, there can be issues with the system recognizing the completion of all modules, even if they are visible in your profile.

A recommended approach is to check your trophies in your Microsoft Learn account and verify that each module is marked as completed. If the issue persists, you may need to reach out to Microsoft support for assistance, as they can refresh or manually verify your trophy eligibility.

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References:

• Frequently asked questions (transcript)
• Frequently asked questions (profile)