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I cannot download my microsoft Home Office 2024

Steve Schneder 0 Reputation points
2026-02-12T15:01:15.7666667+00:00

I bought from Costco Microsoft Office / Home 2024 for a laptop I bought from Costco.

THE 24 DIGIT CODE: (PII Removed).

does not show up as a download nor does WORD X. P or N

I has totally screwed my home network

Microsoft Edge | Open the browser | Windows 11
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  1. DaveM121 849.1K Reputation points Independent Advisor
    2026-02-12T15:37:41.92+00:00

    Did you log into this link to enter your product key to associate your new Office licence to your Microsoft account:

    https://setup.office.com/Home?wa=wsignin1.0

    Then, if you go to your Microsoft account on this link, do you see the Office licence linked to your account and if so, are you able to download and install Office 2024 from there.

    https://account.microsoft.com/services/

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  2. Q&A Assist
    2026-02-12T15:01:27.73+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To download Microsoft Office Home 2024 after purchasing it, follow these steps:

    1. Uninstall any existing versions: If you have any other versions of Office installed (like Microsoft 365 or previous Office versions), uninstall them first. You can do this by going to Settings > Apps > Installed apps on your Windows 11 laptop.
    2. Sign in to your Microsoft account: Go to the Microsoft account Services & Subscriptions page and sign in using the Microsoft account that you used to purchase Office Home 2024.
    3. Locate Office Home 2024: Look for "Office Home 2024" under the "Services & subscriptions" section. If you don’t see it, make sure you are signed in with the correct account.
    4. Download the installer: Next to "Office Home 2024", click on Install > Install on this device. This will download the correct installer for the one-time purchase version.
    5. Run the setup file: Open the downloaded file (usually named Setup.exe) and follow the prompts to install Office Home 2024.
    6. Activate Office: Once installed, open Word or Excel and sign in with the same Microsoft account to activate your product. You should see "Office Home 2024 - Product Activated" under File > Account.

    If you encounter issues during installation, ensure that your antivirus software is not blocking the installation process, as this can sometimes cause problems.

    References:

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