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I bought office home 2024 but it installed 265

Jeffrey Petersen 0 Reputation points
2026-02-12T16:29:39.7933333+00:00

How do I install the home 2024 and get rid of the 365?

Microsoft 365 and Office | Microsoft Forms | For home
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  1. Ron Barker 1,660 Reputation points
    2026-02-12T17:18:24.18+00:00

    Hi Jeffrey, Diana's advice is absolutely correct. Microsoft is confusing when installing Office 2024, it will say installing 'Microsoft 365 and Office'. There will be no mention of Office 2024. Also, have a look at what you see when reinstalling Office 2024. You will note at the bottom it is actually installing Office 2021

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  2. Diana Mariz 6,315 Reputation points Independent Advisor
    2026-02-12T17:06:29.6033333+00:00

    Hi Jeffrey,

    Before installing Office 2024 version, please ensure that there is no existing Microsoft 365 currently installed to your device.

    You can check on that by going to control panel > Programs and Feature. If there is need a Microsoft 365, make sure to uninstall it completely. Once done, restart your device for the changes to take effect.

    After that, go to account.microsoft.com/services > there should be the option to install Office 2024 and once installed, sign in the same account where the office associated with and it should automatically activate the Office.

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  3. Q&A Assist
    2026-02-12T16:29:48.4466667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To install Office Home 2024 and remove Microsoft 365, follow these steps:

    1. Uninstall Microsoft 365: Go to your computer's settings, navigate to the apps section, and uninstall Microsoft 365 or any other Office versions that are currently installed.
    2. Restart Your Computer: After uninstalling, restart your PC to ensure all components are removed.
    3. Sign in to Your Microsoft Account: Open your web browser and go to the Microsoft account services page. Sign in with the Microsoft account that you used to purchase Office Home 2024.
    4. Locate Office Home 2024: Under the "Services & subscriptions" section, find Office Home 2024 listed there.
    5. Download the Installer: Click on "Install" next to Office Home 2024. This will download the installer for the one-time purchase version.
    6. Run the Installer: Open the downloaded file (usually named Setup.exe) and follow the prompts to install Office Home 2024.
    7. Activate Office: Once installed, open any Office application (like Word or Excel) and sign in with the same Microsoft account to activate your Office Home 2024.

    Following these steps should help you successfully install Office Home 2024 and remove Microsoft 365 from your device.

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