HOW TO REGISTER A COMPLAINT?

Question

how do i file a complaint about a screen share tech support experience where the tech opende up my personal files......INCLUDING MY PASS CODES?

Answer 1

Hi,

Please also submit a report here:

Avoid and report Microsoft technical support scams

If you need additional assistance, please let me know.

Stay Safe!

Answer 2

If you have had a negative experience with tech support, especially regarding unauthorized access to your personal files, it is important to report it. Here are the steps you can take to file a complaint:

1. Document the Incident: Write down all relevant details about the incident, including the date, time, the name of the support technician (if known), and a description of what happened.
2. Contact the Support Provider: Reach out to the support provider's customer service or complaint department. Use their official website to find the appropriate contact information. Explain your situation clearly and provide the documentation you have collected.
3. Report to Authorities: If you believe that your personal information has been compromised, you may want to report the incident to your local authorities or a consumer protection agency.
4. Use Official Reporting Channels: If the tech support was provided by Microsoft, you can report the incident using the technical support scam form available on their website. This is especially important if you suspect that the support was part of a scam.
5. Follow Up: After submitting your complaint, make sure to follow up if you do not receive a response within a reasonable time frame.

Always ensure that you initiate contact with support services rather than responding to unsolicited requests, as this can help prevent similar issues in the future.