Share via

how to fix mailbox wont load after reset

barry shannon 0 Reputation points
2026-02-12T21:14:14.7133333+00:00

My mailbox in outlook wont load. I have tried several times and keep getting looped back to questions. I need an agent

Outlook | Windows | New Outlook for Windows | For home
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Arlene D 30,465 Reputation points Independent Advisor
    2026-02-12T21:59:30.8333333+00:00

    Try to check in Outlook under Settings, Accounts, Email accounts and confirm your account shows no errors. Then go to Settings, General, About Outlook and make sure the app is updated. If the issue continues, reset Outlook from Windows Settings, Apps, Installed apps, Outlook, Advanced options, then select Reset and sign in again.

    If it also fails in the browser, contact Microsoft Support through Help, Support, then Contact Support inside Outlook to reach an agent.

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.