How can I get access to a directory which is being restricted by CA Policy

Question

I need to regain access to directory Removed PII this is a result of a misconfigured Conditional Access Policy. Based on my last recollection, the policy is either blocking per location (IP) and/or device compliance status.

Answer 1

Hello Andrew Chang Fatt,

To resolve this, we have engaged our Data Protection team through a support ticket. They will reach out to you via email or phone to help restore access to the tenant and assist in resolving the issue.

Once the issue has been resolved by our support team, please feel free to revisit and kindly click "Accept Answer," as this will be helpful to other community members facing similar issues.