Sharkcards

Question

I bought two shark cards the others day from the Xbox store and didn’t receive the money and reached out to yall and yall told to to reach out to rockstar and I did and they told me that I got the one for a different Xbox console than I have so it didn’t work and told me to ask to a refund

Answer 1

If you purchased shark cards from the Xbox store and did not receive the in-game currency, it is advisable to follow up with Microsoft support for a refund. Since you mentioned that the shark card was for a different console, this could be the reason it did not work. You can reach out to Microsoft customer support to explain the situation and request a refund for the purchase.

To initiate the refund process, you can visit the Microsoft support page, sign in to your account, select the product you need help with, and follow the prompts to contact support regarding billing and payment issues.

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References:

• Managing refunds and chargebacks from your service
• Request a refund - Microsoft Q&A