I RECEIVED NO EMAILS ON MY MSN ACCOUNT SINCE FEBRUARY 10 2026, HOW DO WE FIX THE ISSUE

Question

My msn email has not received anything since yesterday. there are some spam emails from aol and hotmail in my junk folder. What fix is available to address this issue.

Answer 1

If you are not receiving emails on your MSN account, there are a few troubleshooting steps you can take:

1. Check Your Junk Folder: Since you mentioned spam emails in your junk folder, ensure that legitimate emails are not being filtered there. You can mark them as "Not Junk" to help improve the filtering.
2. Review Email Rules: Sometimes, rules can inadvertently divert emails to other folders. Check if there are any rules set up in your email settings that might be affecting incoming emails.
3. Inspect Spam Settings: If you have a mobile device or another email application, check the spam settings there. Sometimes, spam filters can be too aggressive.
4. Check for Account Issues: If you have made any changes to your account settings, such as removing an alias or changing your primary email, it could affect your email delivery. If you removed an alias, it may be permanently deleted, which could be a reason for not receiving emails.
5. Contact Support: If the issue persists after checking these settings, consider reaching out to Microsoft support for further assistance.

Following these steps should help you identify and potentially resolve the issue with your MSN email account.

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References:

• MSN email issues - Microsoft Q&A
• Stopped receiving emails on my account. - Microsoft Q&A