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Thumbnails not appearing on icons

Leslie Mumford 0 Reputation points
2026-02-12T23:43:03.57+00:00

I have tried everything, even re-installing in-place Windows 11 but i am unable to regain thumbnails on icons

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
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  1. Kayece Jan Mae Amizola 13,405 Reputation points Independent Advisor
    2026-02-13T00:42:23.0233333+00:00

    Hi,

    May I ask what solutions you have already tried to fix the issue?

    In the meantime, please try creating a new local admin user account and see if the thumbnail icons appear. If so, your current admin user account is corrupted. The option I recommend is transfer your files to the new local admin user account and make it your new main user account.

    I look forward to your response.

    Stay Safe!

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  2. Q&A Assist
    2026-02-12T23:43:14.1833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If thumbnails are not appearing on icons in Windows 11, it could be related to issues with the icon cache or settings in the system. Here are some steps you can try to resolve the issue:

    1. Clear the Icon Cache: Sometimes, the icon cache can become corrupted. You can clear it by following these steps:
      • Open Task Manager (Ctrl + Shift + Esc).
      • Find and select Windows Explorer, then right-click and choose End task.
      • In Task Manager, go to File > Run new task and type cmd.exe, then create a task with administrative privileges.
      • In the command prompt, type the following commands:
             CD /d %userprofile%\AppData\Local
             DEL IconCache.db /a
        
      • Restart Windows Explorer by going back to Task Manager, selecting File > Run new task, typing explorer.exe, and pressing Enter.
    2. Check Folder Options: Ensure that the option to show thumbnails is enabled:
      • Open File Explorer.
      • Click on the View menu, then select Options.
      • In the Folder Options dialog, go to the View tab and make sure that Always show icons, never thumbnails is unchecked.
    3. Re-register Shell Experience Host: This can help if the issue is related to the Shell Experience:
      • Open Windows PowerShell as an administrator.
      • Run the following command:
             Get-AppXPackage -AllUsers | Where-Object {$_.InstallLocation -like "*ShellExperienceHost*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
        
      • Restart your system.

    If these steps do not resolve the issue, you may need to look into further troubleshooting or consider reaching out to Microsoft support for assistance.


    References:

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