My tenant has been blocked due to inactivity.

Question

Hi there,

One year ago, my Azure for Students has expired and I didn't upgrade it. My mail said that this tenant is now deleted.

Now I want to use Azure again, so I managed to register a new free account. But after signing in, it says that:

Sign-in failed

Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle

I forgot my tenant ID. I failed to get support from Azure Support and phone call. Please help me to unblock my tenant or create a new tenant.

Thank you.

Answer 1

Hello qwerty吃小庄,

This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

https://portal.azure.com/<tenant-ID>

Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

And the tenant will be restored successfully.

If this answers your query, do click and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.