earfun headphones not working

Question

Acer laptop running Windows 11 Home shows that my EarFun pods are connected but sound is not coming through them. Have disconnected/reconnected multiple times with no success. Going crazy trying to make these work.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Even though the headphones are paired and connected successfully, you will have to check whether they have been set as the default audio output device or not.

To do that, go to Start > Settings > System > Sounds > Choose your default audio Output device.

Make sure your headphones are selected as the default device.

Additionally, you will need to ensure the headphones work properly on another device when paired. This will help us ensure the headphones are in good condition. Also, if you have any Bluetooth headphones, you can try connecting them to your Windows PC and see if those headphones are working.

Here are a few troubleshooting methods to try:

1

Run the Bluetooth Troubleshooter:

• Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next to Bluetooth, select Run and follow the instructions.

2

Reinstall Bluetooth adapters:

• Disconnect/Remove your headphones from the Bluetooth settings.
• Go to Device Manager and expand the arrow next to Bluetooth.
• Right-click your generic Bluetooth driver (Intel (R) or Realtek), select Uninstall device, select Attempt to delete the driver software for this device check box and click Uninstall.
• Once uninstalled, restart your computer.

(Windows will automatically reinstall the drivers during this restart.

Now, connect your Bluetooth headphones, set them as the default audio output device, and see if it is working.

Answer 2

To troubleshoot the issue of your EarFun headphones not producing sound on your Acer laptop running Windows 11, you can follow these steps:

1. Ensure Bluetooth is Enabled: Make sure that Bluetooth is turned on in your Windows 11 settings. You can check this by going to Settings > Devices > Bluetooth & other devices and ensuring that Bluetooth is toggled on.
2. Check Audio Output: Right-click the sound icon in the taskbar and select Open Sound settings. Ensure that your EarFun headphones are selected as the output device.
3. Remove and Reconnect: Disconnect your EarFun headphones from the Bluetooth settings and then reconnect them. Sometimes, a fresh connection can resolve issues.
4. Update Bluetooth Drivers: Ensure that your Bluetooth drivers are up to date. You can check for updates in Device Manager under Bluetooth. Right-click on your Bluetooth adapter and select Update driver.
5. Run the Audio Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the Playing Audio troubleshooter to identify and fix any issues.
6. Check for Interference: If you have other Bluetooth devices connected, disconnect them to see if they are causing interference with your EarFun headphones.

Following these steps should help you resolve the issue with your EarFun headphones not producing sound on your laptop.

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References:

• How to fix this. no audio device is installed - Microsoft Q&A
• My audio inputs and outputs suddenly disappeared, how do i fix this? - Microsoft Q&A