Hi, This is Ramesh.
- Please run "winver.exe" and post a screenshot.
- Run
msinfo32.exe, and click System Summary. Maximize the window. Resize the columns in the right pane to make the entries visible, and post a screenshot. - Run the PC Health Check app to see if the system is compatible with the upgrade:
https://aka.ms/GetPCHealthCheckApp
Run the PC Health Check app, and click "Check now."
Click "See all results."
Post a screenshot.