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Hi giuseppe m,
Good day. I'm Jhun an independent advisor. In regards with your XML - HTML downloaded file issue, this usually happens because Hotmail is previewing the XML as web page, an HTML format. Here's some steps on how you can download it as XML file.
A. Download the file properly.
- Open the email in Outlook.com (Hotmail).
- Look at the attachment.
- Do NOT click the file name directly (that opens it as HTML).
- Instead, click the Download button (or the small down arrow).
- Choose Download, not “Open”.
- After downloading: Go to your Downloads folder, make sure the file ends in: filename.xml
- If it says: filename.xml.html or filename.html, then it was saved incorrectly.
B. Rename the file extension. If the file downloaded as HTML.
- Open your Downloads folder.
- Click View.
- Enable File name extensions.
- Right-click the file → Rename
- Change: filename.html to filename.xml
- Press Enter > Click Yes to confirm.
- Now try loading it into your CCTV camera again.
C. Use “Save As” from browser.
- If Outlook keeps forcing HTML, Open the attachment.
- Right-click anywhere on the page.
- Choose Save As.
- In file type dropdown, select: All Files (.)
- Manually type: activation.xml
- Save.
D. Ask sender to ZIP the XML file then attach to mail as ZIP. attached ZIP or compressed files cannot be converted by Outlook when downloaded.
I hope this helps.
Regards,
Jhun