23h2 update problem

Question

Nie mogę zaktualizować mojego laptopa Asus zenbook 13900h do wersji 24h2 lub nowszej . Obecnie mam 23h2. Czy to normalne?

Answer 1

Please run the PC Health Check app to see if the system is compatible with the upgrade:

https://aka.ms/GetPCHealthCheckApp

Run the PC Health Check app, and click "Check now."

Click "See all results."

Post a screenshot.

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Once done, follow the steps "How to manually refresh Windows 11 eligibility assessment" in this article.

https://support.microsoft.com/en-us/windows/check-if-a-device-meets-windows-11-system-requirements-after-changing-device-hardware-f3bc0aeb-6884-41a1-ab57-88258df6812b

Answer 2

It is not uncommon for users to experience issues when trying to update from Windows 11 version 23H2 to 24H2. Specifically, devices that have installed certain updates may encounter problems with the update process. For instance, there have been reports of devices unable to download the 24H2 update via Windows Server Update Services (WSUS), which can lead to error codes and other issues.

To resolve such problems, it is recommended to ensure that your device is running the latest security updates. If you are experiencing difficulties, you might want to check for any specific error messages and consider installing the latest updates manually through Windows Update settings.

If you have already installed the relevant updates and are still facing issues, it may be helpful to consult the official Microsoft documentation or support for further assistance.

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References:

• Resolved issues in Windows 11, version 23H2
• Windows 11, version 24H2 known issues and notifications