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Windows 11, version 23H2 (repair version)

Eammon Cassidy 20 Reputation points
2026-02-13T11:13:18.9466667+00:00

Since last update, have no wifi headphone or plug-in headphone connection - unable to connect thumb drives - lost screen photo, can't reload - photo's on thumb drive.

Windows for home | Windows 11 | Internet and connectivity
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  1. Q&A Assist
    2026-02-13T11:14:00.61+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing multiple issues with your Windows 11, version 23H2 after the latest update, including problems with Wi-Fi headphones, plug-in headphones, thumb drives, and lost screen photos.

    For the Wi-Fi and plug-in headphone connections, you may want to check if your audio drivers are up to date. Sometimes, after an update, drivers can become incompatible or require reinstallation. You can check for driver updates by going to Settings > Windows Update and selecting Check for updates.

    Regarding the thumb drive connection issue, ensure that the USB ports are functioning properly. You can try connecting the thumb drive to a different USB port or another device to rule out hardware issues. If the drive is not recognized, you may need to troubleshoot USB connections in Windows.

    As for the lost screen photos, if they were stored on the thumb drive and are not accessible, you might need to use a data recovery tool if the drive is recognized by the system. If the drive is not recognized, it may require further troubleshooting.

    If these issues persist, consider reporting them through the Feedback Hub app to Microsoft for further assistance.


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  1. Eammon Cassidy 20 Reputation points
    2026-02-13T20:26:59.7733333+00:00

    Have just updated again and everything is back to normal. Don't know what happened on first update at 11 AM! Wifi phones working, thumb drives ok. Thanks.

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