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Transcript Not Visible on Microsoft Learning Portal After Exam Completion
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Pal, Mihi
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I completed my Microsoft certification exam, but the transcript is not appearing on my Microsoft Learning portal. I have already waited for the standard processing time, but the transcript is still missing. Please assist in updating or syncing my exam results so that the transcript becomes visible in my account.
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Julian Sharp 16,531 Reputation points2026-02-13T11:41:27.7633333+00:00 Which exam did you take?
What precisely do you mean by transcript? What are you expecting to see?
All that will appear on your Learn profile is whether you passed the exam or not and any certifications that passing the exam will earn.
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Pal, Mihi 0 Reputation points
2026-02-13T11:47:44.1666667+00:00 I took the exam for GitHub Advanced Security GH-500, but I could not pass the exam, and I need the Transcript to reappear for the exam. And the transcript of the given exam is not visible in my learning portal, but the certification is visible
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Julian Sharp 16,531 Reputation points
2026-02-13T11:54:30.98+00:00 Microsoft does not provide transcript for an exam, you see only a pass or fail on https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab
The Learn transcript https://learn.microsoft.com/users/me/transcript contains a list of all your passed exams and certifications. It does not show failed exams.
What you are probably referring to is the exam score report that can be downloaded from https://learn.microsoft.com/credentials/certifications/schedule-through-pearson-vue?action=1
https://learn.microsoft.com/credentials/certifications/exam-scoring-reports
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Q&A Assist2026-02-13T11:37:24.77+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreIf your transcript is not appearing on the Microsoft Learning portal after completing your certification exam, it's important to note that it can take up to 24 hours for results to appear in your Learn profile's Certifications tab. If you have waited beyond this time frame and still do not see your transcript, it is advisable to contact Microsoft Credentials Support for assistance. They can help verify your account and resolve any issues related to your exam results and transcript visibility.
You can reach out to them by visiting the Microsoft Credentials Support link and submitting a support request. Make sure to provide all necessary details to expedite the process.
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