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I can't redeem Microsoft points!!

estrélla adorlee 0 Reputation points
2026-02-13T12:01:00.6833333+00:00

I'm really desperately need help, I have sent exactly 5 support requests but I have received none response! I wonder why i couldn't redeem it like I did it on my phone on bing app and it tells me to add my phone number but when i add it, it said the app doesn't support my country's code!! I have been trying every way to do it all the day from yesterday to today!! I was really hopeless and need a help from Microsoft but what I received was.. silence!.. I tried on the edge on browser-mode and still doesn't work, I even went on my computer to do it but it said it can't validate my location when I already turned on location and everything it said.. I'm having big trouble but got no help :(..

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Onyx Is here 3,685 Reputation points Independent Advisor
    2026-02-14T09:59:55.0533333+00:00

    A reply from them can take a few days if they're not too busy but if they are it could take a couple of weeks. This was the wait I had to take from them a few years ago when I had an issue. Hopefully it won't take that long for them to get back to you.

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  2. Onyx Is here 3,685 Reputation points Independent Advisor
    2026-02-13T16:41:38.39+00:00

    Apologies for the wait for a response but sometimes they do get busy and it can take a bit longer than expected for a reply. Please be patient as they will get back to you. If you've already submitted tickets to them then there's no need to send anymore in.


  3. Onyx Is here 3,685 Reputation points Independent Advisor
    2026-02-13T12:52:24.7533333+00:00

    Sorry to hear you're having trouble.

    I'm afraid though that no one would be able to help with Rewards issues here. Your best bet would be to complete this form https://rewards.bing.com/support and wait for a reply from their Support team. Be sure to keep an eye on your junk/spam folder in case the response goes there.


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