microsoft konto einstellung - neuer primär email Versuch - freeze

Question

Bei dem Microsoft Account, versuche ich eine neue email adresse zum primär festzulegen, aber habe freeze und/oder time-out. nichts passiert, wenn ich JA druecke oder die option bestaetige. Durch einen Refresh gelange ich wieder zur Kontoinformations Bearbeitungsseite

Answer 1

Es hat ohne Probleme auf einem anderen Browser funktioniert - danke

Edge ist gefroren - Firefox hat sofort funktioniert.

Answer 2

It seems you're experiencing issues with setting a new primary email address for your Microsoft account, resulting in freezes or time-outs when you attempt to confirm the change. Here are a few suggestions that might help resolve the issue:

1. Clear Browser Cache: Sometimes, browser cache can cause issues with account settings. Try clearing your browser's cache and cookies, then attempt the process again.
2. Try a Different Browser: If clearing the cache doesn't work, consider using a different web browser or an incognito/private browsing window to see if that resolves the freezing issue.
3. Check Internet Connection: Ensure that your internet connection is stable. A weak connection can lead to time-outs during the process.
4. Disable Browser Extensions: Some browser extensions can interfere with website functionality. Try disabling any extensions temporarily and see if that helps.
5. Use Microsoft Support: If the problem persists, you may want to reach out to Microsoft Support for further assistance, as they can provide specific guidance for account-related issues.

If these steps do not resolve your issue, please provide more details about any error messages you might be receiving, or consider checking the Microsoft support documentation for additional troubleshooting steps.