Microsoft usually doesn't randomly tell you to “change to a new email account” without context.
Most emails saying “you must change your email” are scams unless they meet very specific conditions.
The email comes from @microsoft.com, It is likely LEGITIMATE.
It appears in your Microsoft Account → Security → Recent activity
It refers to:
- A security breach
- Account recovery
- Inactive account warning
- Mailbox storage limit
- It does NOT ask you to click strange links or give passwords
It is VERY LIKELY A SCAM ,If It says:
- “You must change to a new email”
- “Your email will be deleted today”
- “Confirm your account immediately”
Microsoft never asks for passwords via email.
You hould do (SAFE method)
- DO NOT click anything in the email
- Check directly in Microsoft (safe)
Open a browser, go manually to:
Sign in and check:
Security -> Notifications - >Recent activity
If Microsoft really wants you to change something, it will be shown there.
- Check the sender address carefully
Real examples:
******@account.microsoft.com
no-reply@microsoft.com
Fake examples:
******@m1crosoft.net
******@outlook-help.com
******@verify-email.info
Microsoft never forces email changes via email links
All real changes are done after logging into your account directly