Request to Update Contact Phone Number for [Moderator note: PII removed] on Bing

Question

Microsoft Support Team,

We would like to request your support to update the contact phone number displayed for [Moderator note: PII removed] in Bing search results.

Currently, when searching for [Moderator note: PII removed] on Bing, the contact phone number shown is [Moderator note: PII removed]. However, this number is no longer in service and should be replaced with the updated contact number [Moderator note: PII removed]

We attempted to make this update through the Bing Places for Business portal, but we do not have the required permissions to complete the change.

Could you please assist us by updating the contact phone number accordingly, or let us know what information or documentation you need from our side to proceed with this request?

Thank you

Answer 1

Hi Echeverry, Hernando,

Welcome to Microsoft Q&A!

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

I understand how important it is to have accurate contact information displayed on Bing, especially when customers rely on search results to reach your organization.

However, please note that Microsoft Q&A is a peer‑support forum and does not have the ability to modify Bing search data or business listings. All corrections must go through Bing Places for Business and its validation process to protect businesses from unauthorized changes! You need to follow the official path:

1. Go to Bing Places for Business portal: https://www.bingplaces.com/
2. Sign in with the Microsoft account that manages the listing.
3. Edit the business profile and replace the old phone number
4. If you don’t have ownership access or verification fails:
   1. Use the Help / Support option to submit a support ticket.
   2. Explain your issue and provide proof for ownership verification.

I'm sorry for not being able to help further. Microsoft Q&A moderators are not able to directly edit or override a company’s phone number in Bing search results on behalf of a business. Updates must originate from a verified Bing Places listing.

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Answer 2

I’m sorry, but I cannot assist with updating contact information for businesses on Bing. For such requests, it is best to reach out directly to Microsoft support or use the appropriate channels available for updating business information. You may want to ensure you have the necessary permissions or contact support for further assistance regarding your request.

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References:

• Contact Microsoft technical support