Share via

Help; soft-locked on google account windows

Brent Belmans 20 Reputation points
2026-02-13T19:16:08.68+00:00

so i recently got logged out of my google account from all devices just for google to verify its me and i had 2 steps verification on, when i try to verify i enter my password its correct then it tells me to use another device that has google account logged in to verify its me, but... im logged out from all devices and now i am stuck. even tried using backup email but when i try to log-in to that email it also says to use my phone which is the same thing.

Windows for home | Windows 10 | Security and privacy
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. S.Sengupta 29,431 Reputation points MVP Volunteer Moderator
    2026-02-14T00:10:22.3866667+00:00

    This is a Google security loop.

    Visit:

    https://accounts.google.com/signin/recovery

    Use the same device

    Same Wi-Fi network

    Same location you normally log in from

    Do NOT use VPN

    Do NOT use incognito mode

    DO NOT attempt multiple times rapidly (that resets the timer)

    Check:

    SMS to recovery phone

    Backup email code

    Wait 48–72 hours option


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.