Failed account recovery

Question

I have been trying for over 3 months to recover my blocked account. I have put in every detail that I can think of. That account is literally link to everything in my life. This is absurd! I need to speak with a representative. I have tried every alternative step, so if someone on here tries to tell me to do something I've already tried, I'm gonna loose my mind.

Answer 1

Hey there! Nice to meet you!

If you do not have access or any verification method linked to your account for a password reset, I'm afraid the only way to recover/unblock the account is through the account recovery web form: https://account.live.com/acsr

Important: If you have an active 2FA, ACSR will inform you that your recovery request will be ignored. If you only receive a message that the recovery request is either successful or indicates insufficient information, this means that 2FA is disabled.

You'll need to keep trying until you're verified by Microsoft, and you can do this up to 2 times every 24 hours.

If your Microsoft account recovery request was not granted, please review this link for tips on improving your chances of a successful recovery: https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53

Please be advised that Microsoft Support can't grant you access to your account. Microsoft Support will not be able to manually recover or escalate this case, as stated in this article, that they are not permitted to send password resets, access, or even change any details on the account:

https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Thank you for your understanding.

Best regards,

Darhyl