account hacked

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account hacked

coly banks 0

my account was hacked and cant sign in how can i get it back

coly banks 0 Reputation points

2026-02-13T20:07:18.5266667+00:00

i cant sign into my account as it was changed to different email i would like to talk to a Microsoft employee instead of ai as it doesn't understand or not very clear

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coly banks 0 Reputation points

2026-02-13T20:07:18.5266667+00:00

i cant sign into my account as it was changed to different email i would like to talk to a Microsoft employee instead of ai as it doesn't understand or not very clear

Answer 1

I'm sorry to hear about your issue. If you still have access to your account and it has been compromised, please follow the instructions at this link: https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If your email address was changed by the hacker, I suggest you fill out this form https://aka.ms/recovermyaccount, which will be sent to a team specially to handle this type of issue.

Use this guide to help you complete it; https://support.microsoft.com/account-billing/guidance-notes-for-the-microsoft-account-recovery-form-4dd8fef1-33d2-4fbe-9352-66127ab9b50e

You should receive a response via email. It may take up to 72 hours. If you don't receive a response after this time, please check your spam folder.

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