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unable to be on a Canadian website to purchase window 11 pro

Justin Ly 0 Reputation points
2026-02-13T22:58:45.8033333+00:00

Hello,

I am trying to purchase window 11 pro and while I am in the Microsoft store, and to enter my credit card information, it is default to an American address when I am and my profile is also from Canada. How do I get a Canadian page?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Justin Ly 0 Reputation points
    2026-02-13T23:04:04.42+00:00

    Microsoft store does not reconized my business email

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  2. Q&A Assist
    2026-02-13T22:58:51.2833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To resolve the issue of being directed to an American address while trying to purchase Windows 11 Pro from Canada, you can try the following steps:

    1. Check Your Microsoft Account Region: Ensure that your Microsoft account is set to Canada. You can do this by signing into your account and checking the region settings.
    2. Change the Region in Microsoft Store: Open the Microsoft Store app, go to settings, and look for an option to change your region to Canada.
    3. Use a VPN: If the above steps do not work, consider using a VPN to connect to a Canadian server, which may help in redirecting you to the Canadian version of the Microsoft Store.
    4. Contact Support: If you continue to face issues, reaching out to Microsoft support may provide further assistance in resolving the region-related problems.

    These steps should help you access the Canadian page for purchasing Windows 11 Pro.

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