Microsoft store does not reconized my business email
unable to be on a Canadian website to purchase window 11 pro
Justin Ly
0
Reputation points
Hello,
I am trying to purchase window 11 pro and while I am in the Microsoft store, and to enter my credit card information, it is default to an American address when I am and my profile is also from Canada. How do I get a Canadian page?
Windows for business | Windows Client for IT Pros | User experience | Other
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Q&A Assist2026-02-13T22:58:51.2833333+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo resolve the issue of being directed to an American address while trying to purchase Windows 11 Pro from Canada, you can try the following steps:
- Check Your Microsoft Account Region: Ensure that your Microsoft account is set to Canada. You can do this by signing into your account and checking the region settings.
- Change the Region in Microsoft Store: Open the Microsoft Store app, go to settings, and look for an option to change your region to Canada.
- Use a VPN: If the above steps do not work, consider using a VPN to connect to a Canadian server, which may help in redirecting you to the Canadian version of the Microsoft Store.
- Contact Support: If you continue to face issues, reaching out to Microsoft support may provide further assistance in resolving the region-related problems.
These steps should help you access the Canadian page for purchasing Windows 11 Pro.