"cannot proceed" pop up windows

Question

can I get help on how to remove pop up windows saying "MSVCP 140.dll not found", VCRUNTIME140_1.dll not found; VCRUNTIME 140.dll not found

Answer 1

Hii,

You will go to the start menu > settings > applications > installed applications and uninstall all Microsoft Visual C, restart the PC

Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

Then perform a clean boot and if you want to uninstall applications that you do not use.

https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

After the above procedure you will reinstall using Visual C++ AIO after download extract the install.bat file right click run as administrator.

https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Give feedback if the information was useful or not.

Thanks

Answer 2

Hi Michelle Wilson,

Welcome to the Microsoft Q&A forum.

The repeated pop‑up messages about missing files like MSVCP140.dll or VCRUNTIME140.dll usually mean a required Windows component isn’t available yet on the device.

As recommended by Q&A Assist, please ensure to

• Install the Microsoft Visual C++ 2015–2022 Redistributable (both x64 and x86 versions) from the official Microsoft website
• Then restart the device and open the affected app again.

If the message still appears,

• Open Control Panel → Programs and Features
• Select Microsoft Visual C++ 2015–2022 Redistributable
• Choose Change > Repair, then restart

If this is a work‑managed device and installation is blocked, please contact your IT support team to deploy the redistributables centrally.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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Answer 3

To resolve the pop-up messages indicating that MSVCP140.dll, VCRUNTIME140_1.dll, or VCRUNTIME140.dll are not found, you can follow these steps:

1. Install Visual C++ Redistributable: These DLL files are part of the Visual C++ Redistributable package. You can download and install the latest version of the Visual C++ Redistributable from the official Microsoft website. Make sure to select the version that matches your system architecture (x86 or x64).
2. Reinstall the Application: If the issue persists after installing the redistributable, try reinstalling the application that is generating the error. This can help ensure that all required files are correctly installed.
3. Check for Updates: Ensure that your Windows operating system is up to date. Sometimes, updates can resolve compatibility issues with applications and their dependencies.
4. Run System File Checker: You can run the System File Checker tool to repair missing or corrupted system files. Open Command Prompt as an administrator and run the command sfc /scannow.
5. Manual DLL Replacement: As a last resort, you can manually download the missing DLL files from a reputable source and place them in the application directory or the C:\Windows\System32 directory. However, this is not recommended unless you are sure about the source of the DLL files.

By following these steps, you should be able to resolve the pop-up messages related to the missing DLL files.

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References:

• Errors when capturing Windows 11 image by using capture media in Configuration Manager