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I have a receipt for Office 365 paid in June 2025. My hard drive crashed and I have a new one. My Microsoft account does not show my subscription, and I need to install on the new computer. Need help from Microsoft NOT an AI answer
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hello, good day and thanks for your question. May I check and confirm if there is any other email account that you are using that is also tied to a Microsoft account? You may double check it from your end and then login at account.microsoft.com/services to confirm.
AI answer did not answer the question
As you may already know, you can reject an AI-generated Answer and choose to delete it. I believe that is what you have done in this thread.