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Press and Hold Issue

Cesarian Capangpangan 0 Reputation points
2026-02-14T05:19:10.6333333+00:00

How To Solve. Press and Hold issues it keeps saying "Try again" And I keep trying again and it just doing the same thing and I try again and again, again, again until I'm stress about it I can't even make an account. Please Fix This Issue

Surface
Surface

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  1. S.Sengupta 29,426 Reputation points MVP Volunteer Moderator
    2026-02-20T01:22:09.24+00:00

    The press and hold CAPTCHA works much more reliably with a physical mouse. If you have one, plug it in and try holding the mouse button down steadily until the bar fills completely.

    Try a different browser. If you're using Edge, try Google Chrome or Firefox instead.

    Look for a headphones or audio icon near the CAPTCHA

    This gives you a sound-based challenge instead of press and hold

    Press Ctrl + Shift + Delete

    Clear cookies and cached data

    Try again in a fresh browser session

    Alternatively, you may try a different device or a phone create the account at account.microsoft.com

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