How to fix Windows Update error

Question

I need to know how to fix error code 80072EFE

It keeps saying Windows ran into a problem and will not check for updates

Answer 1

1

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

2

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window

Answer 2

To fix the Windows Update error code 80072EFE, you can follow these steps:

1. Check Your Network Connection: Ensure that your internet connection is stable, as this error often indicates a connection issue between your computer and the Windows Update servers.
2. Verify Proxy Settings: If you're using a proxy server, make sure that the settings are correct. Incorrect proxy settings can prevent Windows from connecting to the update servers.
3. Adjust Cipher Suite Configuration: The error can also be related to your cipher suite configuration. You may need to check the Windows registry settings for the cipher suites:
   • Navigate to HKLM\SOFTWARE\Policies\Microsoft\Cryptography\Configuration\SSL\00010002 in the registry editor.
   • Ensure that important cipher suites, such as TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 and TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA256, are present.
   • If they are present but not prioritized, consider adjusting their order.
4. Restart Your Computer: After making any changes, restart your computer to apply the new settings.
5. Test Windows Update Again: Go to Settings > Update & Security > Windows Update and select Check for updates to see if the issue is resolved.

If the problem persists after following these steps, you may want to consider additional troubleshooting methods or contacting Microsoft support for further assistance.