Share via

Extended Service verification

Robert Little 0 Reputation points
2026-02-14T12:31:12.27+00:00

I can't verify that I have extended service after I signed up for it months ago.


Moved from: Community Center | Not monitored

Windows for home | Windows 10 | Extended Security Update (ESU)
{count} votes

2 answers

Sort by: Most helpful
  1. Neil D 32,285 Reputation points Volunteer Moderator
    2026-02-16T19:35:10.5233333+00:00

    If you select windows update in Settings it should show the device is enrolled in the ESU.

    0 comments No comments

  2. Q&A Assist
    2026-02-14T12:31:49.12+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To verify your extended service after signing up, you should take the following steps:

    1. Check your enrollment status: Ensure that you have opted into the Extended Period Term (EPT) service. If you are unsure, you can refer to the Online Services Extended Term Option Form (OLSET) available on Volume Licensing Central.
    2. Review your invoices: If you have received any EPT invoices, it indicates that your extended service is active. If you haven't received invoices, it may suggest that the service is not in effect.
    3. Contact support: If you still cannot verify your extended service, consider reaching out to Microsoft support for assistance. They can help clarify your enrollment status and any issues related to your service.

    Make sure to keep your enrollment details handy when contacting support for a smoother resolution.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.