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no audio device is installed

William Pavlecic 0 Reputation points
2026-02-14T12:48:34.8466667+00:00

No audio output device is installed. Cannot use volume icon. I know I have laptop speakers and earbuds.

Windows for home | Windows 11 | Devices and drivers
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  1. DaveM121 848.5K Reputation points Independent Advisor
    2026-02-14T13:23:09.7433333+00:00

    1

    Right click your Start bUtton and open Device Manager.

    Expand the 'Sound, Video and Game Controllers' section.

    Please provide a screenshot of that full window.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  2. Q&A Assist
    2026-02-14T12:48:45.07+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are encountering the issue where no audio output device is installed on your laptop, here are some steps you can take to troubleshoot and potentially resolve the problem:

    1. Check Device Manager: Open Device Manager and ensure that your audio drivers are installed and functioning correctly. Look under "Sound, video and game controllers" to see if your audio device is listed.
    2. Update Audio Drivers: Right-click on your audio device in Device Manager and select "Update driver". You can choose to search automatically for updated driver software.
    3. Roll Back Drivers: If you've recently updated your audio drivers and the issue started afterward, you might want to roll back to a previous version of the driver.
    4. Run the Audio Troubleshooter: Go to the Settings app, navigate to System > Troubleshoot > Other troubleshooters, and run the "Playing Audio" troubleshooter to identify and fix issues.
    5. Check Playback Device Settings: Right-click the speaker icon in the taskbar, select "Open Sound settings", and ensure that the correct playback device (your laptop speakers or earbuds) is selected.
    6. Check for Windows Updates: Sometimes, audio issues can be resolved with the latest Windows updates, so make sure your system is up to date.
    7. BIOS/Firmware Check: Ensure that your BIOS is up to date, as audio initialization may depend on firmware.

    If none of these steps resolve the issue, it may be a hardware problem, and you should consider contacting your laptop's support for further assistance.

    References:

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