Hi willis zuolys,
Welcome to Microsoft Q&A forum. I'm happy to help.
Please provide some information about your system so I can better assist you:
- If you're using a laptop, please provide your laptop model.
- If you're using a desktop, please provide your motherboard model.
- Do you have external sound card or interface?
With enough information, I will be able to give you better suggestions.
Thank you for your time.