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microsoft store not opening

Lewis Armitage 20 Reputation points
2026-02-14T17:20:53.82+00:00

Hi, have tried all the fixes but still not opening, Any ideas ?

Windows for home | Windows 11 | Apps
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  1. Ivan B 101.4K Reputation points Independent Advisor
    2026-02-14T17:57:56.4566667+00:00

    Hii,

    Open the command prompt (admin) and run the commands: sfc /scannow and dism /online /cleanup-image /restorehealth, wait for the process to finish and restart the computer.

    Then perform a clean boot and if you want to uninstall applications that you do not use.

    https://support.microsoft.com/en-us/topic/how-to-execute-a-simple-boot-start-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    Open the command prompt (admin) and run the command: wsreset.exe. Wait and see if it opens. After opening, go to Downloads > Get Updates.

    Wait for the process to finish.

    If it doesn't work, access the Start menu > Settings > Windows Update > Check for updates to verify if there are any pending updates.

    https://support.microsoft.com/en-us/account-billing/microsoft-store-doesn-t-open-126a875d-8b72-def1-0af6-d325276a058b

    Thanks


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  1. Lewis Armitage 20 Reputation points
    2026-02-18T22:16:04.7766667+00:00

    Hi, we re-installed the previous update Windows 11, version 25H2 (repair version) and it worked. Thanks for any advice.

    Lewis.

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