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im not getting points from search

koye akins 10 Reputation points
2026-02-14T18:45:36.0533333+00:00

normally when you search you get at least one point to add to your rewards but mine stopped. it has gotten to the point where im not even getting any points at all from search, and im trying to grind points to get a gift card. so what do i do

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Lucus-V 5,625 Reputation points Microsoft External Staff Moderator
    2026-02-18T17:59:18.4433333+00:00

    Hi koye akins,
    Welcome to Microsoft Q&A forum. I'm happy to help.

    I would very much like to be able to assist you directly with this case, but since I do not have access to the backend system, I cannot take any action on your account.

    Please note that this is a user support forum. Moderators, contributors, and external Microsoft employees cannot directly intervene in the specific functionality of Microsoft products or access back-end systems. Our role is limited to providing technical guidance on users-reported issues, requests, or suggestions.

    Under the above constraints, the most suitable treatment route is contact:

    We apologize for any inconvenience this may cause and appreciate your understanding.

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  2. Q&A Assist
    2026-02-14T18:45:45.5533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're not receiving points for your searches in Microsoft Rewards, there could be a few reasons for this issue. Here are some steps you can take:

    1. Check for Violations: Ensure that your account hasn't been flagged for violating the Rewards terms of service. Common reasons include using third-party applications, multiple accounts on the same device, or using automated tools to earn points.
    2. Submit a Report: If you believe your account is in good standing, consider submitting a report to the rewards team for them to review your account in detail. You can do this through the Microsoft Rewards support link.
    3. Check for Updates: Make sure your Microsoft Edge browser is up to date, as updates can sometimes resolve issues with features like rewards.
    4. Restart Your Device: Sometimes, simply restarting your device can help resolve temporary glitches.

    If these steps do not resolve the issue, reaching out to Microsoft Rewards support directly may provide further assistance.

    References:

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