Classic Outlook sending error

Question

Classic Outlook sending disabled because maximum threshold has been reached

Answer 1

Hello

Who's your email service provider?

Can you send the email via web browser by accessing the web based email service, do you get the same error?

Answer 2

If you're encountering an error in Classic Outlook indicating that sending is disabled because the maximum threshold has been reached, it may be related to the Junk E-mail list limit. Outlook has a default limit of 510 KB for the total size of entries in the Safe Senders, Blocked Senders, and Safe Recipients lists. If this limit is exceeded, you may experience issues sending emails.

To resolve this, you can:

1. Check the size of your Junk E-mail lists and remove unnecessary entries.
2. Disable the option to trust email from your contacts, which can automatically add all your contacts to the Safe Senders list, potentially exceeding the limit.
3. If necessary, consult your Exchange administrator to increase the allowable limit for email attachments or rules.

Following these steps should help you address the issue and restore your ability to send emails from Classic Outlook.